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Oklahoma State University

General Services

Network Devices Policy


The Data Communications Network is a mission critical strategic University resource. In order to protect the Data Communications Network, devices other than computers, servers, and workstations, must not be plugged into any network port. This includes, but is not limited to hubs, switches, repeaters, routers, network modems and wireless access points. These devices may be incorrectly configured or incompatible with the OSU Network causing outages and reliability problems to all or part of the network.

IT strives to provide high availability and stable network resources relevant to the OSU community's needs. Colleges or Departments needing additional network resources should contact the IT Help Desk.

Devices not approved for use on OSU's Data Communication Network will be disabled to ensure the stability and availability of the network.


Connectivity


Wired:

The OSU wired network extensively covers the Stillwater campus as can be seen by looking for the orange network jacks in the walls of classrooms, offices, residential and public areas. 100/ 1000Mbps capable and GigE capabilities are available to users in more than 75 percent of the campus. Users can connect using an Ethernet cable.

Wireless:

Wireless connectivity covers most areas of campus and Residential Life. Access is available through the four wireless local area networks (LAN). OSUSTAFF is designated for all OSU employees. OSUSTUDENT is for students. OSU departmental sponsored guests use OSUGUEST. OSUREGISTERED is for devices that do not have keyboard input capability.

To use OSUSTUDENT, simply login to the network on your mobile device with your O-Key username and password. Re-authentication is not required until your password expires or is updated.

If you have any questions, feel free to contact the IT Helpdesk by e-mail at helpdesk@okstate.edu, by phone at (405) 744-HELP (4357), or stop by Deskside Support at 113 Math Sciences.

For information on how to configure your wireless network settings, please see OSUSTUDENT Device Setup.

Click here to view the OSU Wireless coverage map

OneNet:

OneNet is Oklahoma’s telecommunications and information network for education and government. OneNet is a division of the Oklahoma State Regents for Higher Education and is operated in cooperation with the Oklahoma Office of State Finance. They currently provide OSU with redundant 10 Gigabit Ethernet links to the Internet, Internet 2, and National LambdaRail (NLR).

Technology in the Residence Halls

To obtain Internet access from Residential Life areas, you will need:

  •     A Network Interface Card (NIC)

  •     An Ethernet connecting cable with RJ45 plugs

  •     Power and Ethernet Surge Protector

Your RJ45 cable will need to be long enough to reach safely from your orange Ethernet jack/AP jack in the wall to your computer. If you require technical support, please contact the IT Helpdesk at (405) 744-HELP, helpdesk@okstate.edu, or by visiting 113 Mathematical Sciences with your OSU ID card.


Internet Protocol Assignment


BootP/ DHCP: The DHCP (Dynamic Host Configuration Protocol) service provides automatic IP address assignment to computers and other network attached systems. The BootP service extends DHCP to provide a fixed IP address to certain critical network systems.

DNS: The DNS (Domain Name System) is a naming system for computers, services, and resources connected to the Internet or a private network.

NATReg: Network Address Translation Registration (NATReg) is a method of connecting a private IP address to a public IP address. Having a private IP address for a computer or device keeps it “hidden” from the public. In some instances, it is important to a user or server administrator to have a public presence on the Internet, in which case getting a NAT registration is required.


Remote Access


TS Gateway: Authorized users can to access their OSU network joined computer from any Internetconnected Windows‐based device. A secure, encrypted connection is established using Remote Desktop Protocol (RDP) along with HTTPS protocol.

Remote Access: The remote access service is available to authorized users after they download and install the Cisco AnyConnect Secure Mobility client software. After an off‐campus computer is set up this way, users have a secure encrypted connection to authorized on‐campus resources.

Site‐to‐Site Virtual Private Network (VPN): Site‐to‐site VPN connections for the OSU Stillwater campus and all nine other colleges and campuses provide secure data transfer between and among campuses.


Telephony- Voice over Internet Protocol (VoIP)


NOTE: Key Advisors are selected departmental staff who manage transactions and requests between the departmental area and IT Telecommunications

***Analog and Digital phones across campus will no longer be in service soon so please plan accordingly.

Current VoIP Phones

8841- Office

8851- Office Administrator

8831- Conference Room

Local Services

Landline: VoIP landline service is available to departments and residential life residents. A variety of telephone models are available to choose from, such as headsets, panels, and other hardware.

Cellular: Cellular phone services are available for departmental or staff. Departments can sign up for voice only, data only, or both. Billing for those plans that include data service can be split.

Discounted cell phones can be purchased by individuals through the OSU Cell Phone Contracts with AT&T, Sprint, and Verizon. See http:/ / it.okstate.edu for details.

Conference Calls: Conference call services are available for both departmental and personal use.

Voice Mail: The features of the voice mail service include receiving and saving messages, personalized greetings, a personalized passwords for multiple uses, and message access from on‐ or off‐campus telephones.

Advanced Services

Automatic Call Distributor: Automatic Call Distributor (ACD) is a service available to facilitate the handling of a large volume of incoming calls. Incoming calls can be distributed to multiple office staff personnel in a predetermined pattern.  ** being replaced by Call Pick Up Groups or in rare cases Hunt Groups.

Cisco Jabber: Cisco Jabber facilitates collaboration by integrating multiple devices for both Windows and Mac users. Individuals using Jabber can access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.

Electronic Faxing: Electronic faxing is a fax method that simplifies sending, receiving, storing, forwarding, and printing fax messages from a computer instead of a standalone device. To acquire access to this system, consult your departmental Key Advisor.

Mobility: The Mobility service gives users the option to answer calls to their office phone by way of their landline, desk, cell, or alternate phone. Other features include parallel ringing, call shedding, and scheduling.